• Leadership & Influence
  • Elevated operational rigor in a 200+ engineer org by institutionalizing consistent use of pre- and post-mortem practices, gaining buy-in across teams and establishing them as widely adopted standards.
  • Became org-wide GS1 subject-matter expert, translating a 500-page spec into actionable, configurable, scalable requirements for drop-in integration into heterogeneous retail environments; produced and implemented designs enabling deployment across multiple 3P merchants and POS vendors.
  • Authored numerous org-level design docs and influenced dozens more, shaping cross-team architectures and establishing enduring patterns; led writing workshops and produced widely cited exemplar docs that raised the bar for technical communication.
  • Mentored and developed engineers across the org, serving as a go-to advisor for junior talent and selectively mentoring high-potential engineers, raising team performance and culture with demand exceeding capacity; trusted as acting SDM during a leadership gap.
  • Remained one of the org's top reviewers, consistently providing high-quality code reviews that shaped design decisions, mentored junior engineers, and upheld coding standards across multiple teams.
• Key Initiatives
  • Designed and led a team to implement a multi-tenant “zero-touch” integration platform across multiple POS vendors and highly configurable environments, reducing external customer onboarding effort from months to days.
  • Re-architected AI embedding distribution for thousands of devices on brittle networks, enabling usable partial downloads with dynamic prioritization and cutting network utilization by orders of magnitude.
  • Defined and delivered a scalable promotions and pricing architecture by researching retail markdown and adjustment workflows; produced a spec that enabled delivery across multiple merchants with heterogeneous POS workflows.
  • Designed and operated on-device services with a high bar for monitoring and alarming, establishing OE patterns that became the standard across dozens of peer services.
  • Influenced org-wide cloud architecture, refactoring shared infrastructure into team-owned units, strengthening security isolation and enabling cost transparency and independent scaling.
  • Guided a year-long cross-org service migration through technical design and stakeholder alignment, resulting in increased team autonomy and faster feature velocity.
  • Remained one of the org's top committers (~60+ commits/month), contributing production code daily across multiple services and closing dozens of tickets per month.
• Operational & Organizational Impact
  • Established proactive canary/SLO frameworks that reduced incident rates and shortened recovery time across critical systems.
  • Translated NTEP legal requirements into end-to-end technical specs (firmware through cloud), identified architectural gaps, and drove a re-architecture in partnership with legal, product, senior leadership, and external experts to achieve certification.

• Technical Leadership
  • Produced detailed design docs and drove technical reviews across multiple teams, aligning stakeholders on requirements and architectural direction.
  • Maintained a consistently high bar for operational excellence, improving monitoring, alarming, and service reliability across numerous production systems.
  • Provided mentorship to junior engineers and informal technical leadership on projects that spanned teams, shaping both delivery and career growth before formal promotion to Sr. SDE.
• Physical Stores
  • Designed a scalable, serverless human-in-the-loop ML data pipeline with integrated QA, accelerating annotation turnaround times.
  • Automated service infrastructure generation using CloudFormation and other "infrastructure as code" tools.
  • Coordinated a cross-team effort to identify and prioritize CPU performance savings opportunities on a resource-constrained device, unblocking launch.
  • Led a cross-team cost optimization program achieving more than one-third infrastructure savings.
  • Delivered core code changes alongside design leadership, owning end-to-end implementation of serverless services and data pipelines and performance optimizations.
• Amazon Robotics
  • Refactored multiple legacy services, reducing latency by more than 95% and improving maintainability and scalability.
  • Maintained and extended back-end services sustaining over 30k TPS of production traffic, ensuring stability in mission-critical systems.
  • Developed internal tooling that automated repetitive workflows, saving hundreds of hours of employee time per week.
• AWS Marketing
  • Designed and developed a multi-tenant serverless application capable of handling thousands of TPS, supporting marketing automation at scale.
  • Led front-end design and development of a React component library and framework adopted across multiple teams for consistent UX and faster feature delivery.
  • Established performance budgets and implemented tooling to enforce them across system components, reducing regressions and improving page responsiveness.
• Amazon Restaurants
  • Led design and development of a React-based replacement for JSPs in consumer mobile and desktop browsing experiences, eliminating page refreshes and significantly increasing conversions.
  • Modernized mobile and desktop “browse” and “detail” pages with React scaffolding, driving measurable improvements in customer engagement and conversion.
  • Reduced network traffic by over 90% for frequently used APIs, cutting costs and improving application responsiveness.

• Developed applications with the Meteor framework and integrated tools from the wider JS ecosystem.
• Boosted performance of critical features by over 300% through scripting and rendering optimizations.
• Introduced TDD and tooling (ESLint, Flow, Jest) to enable faster feature development, safer refactors of a legacy codebase, and long-term productivity.
• Maintained an internal JS library for functional composition of React components.
• Carried features through full SDLC including requirements gathering, design, and implementation.
• Mentored engineers in problem-solving, domain-modelling, and on producing clean, maintainable code.
• Participated in all aspects of hiring, and in the deploying and maintaining the company's public-facing website.
• Unified disparate code styles in JS and SASS across 250k lines of code.
• Identified and removed critical memory leaks.

• Designed and delivered custom software solutions across domains including robotics, multimedia, and e-commerce.

• Media Modifications

• Created a serializable representation of programs for a robotics platform and built a compiler to translate graphical code into C for execution on embedded devices using an open-source toolchain.
• Contributed to a Django-based multimedia system: data models, parsers, interactive CLI workflows, and automation scripts.
• Developed a suite of modular jQueryUI widgets powering a fully web-based graphic design and layout application.

• Exact Seat Covers

• Migrated a large Drupal/Ubercart store to Shopify.
• Implemented extensive custom Liquid templates and JavaScript enhancements enabling instant search and preview of thousands of products across browsers.

Held progressive software and hardware engineering roles across academia, industry, and research labs. Selected contributions:

• Prototyped novel hardware and software at Apple and MIT Media Lab, including microcontroller and sensor systems, iPhone apps, and advanced accessories.
• Developed and maintained enterprise IT and web applications at Harvard, automating workflows that reduced staff time by up to 96% and increasing program participation by over 200%.
• Contributed to academic research at UCLA (neuroimaging) and MIT (Grassroots Invention Group), building distributed analysis pipelines and educational hardware platforms.
• Consulted on web development projects, delivering full-stack solutions for academic and commercial clients.